At Red Herring Clothing, we respect the privacy of our users and recognize the importance of protecting personal information collected through our website and mobile applications (collectively, the “Services”). This Privacy Policy describes how we collect, use, and share information from users of our Services.
Please review this Privacy Policy carefully. By accessing or using our Services, you agree to be bound by this Privacy Policy. If you do not agree with any part of this Privacy Policy, you should not access or use our Services.
Information We Collect
We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.
We collect information in the following ways:
Information You Provide to Us
We collect information you provide directly to us when using our Services. This includes:
- Account information: To create an account, we require certain information such as your name, email address, gender, phone number, physical address, password, and sometimes your birthday.
- Profile information: You may choose to provide profile details such as profile photo, bio, clothing sizes, style preferences, and favourited items.
- Content you submit: Information you post in public forums, comments sections, photo captions, member-to-member messages, or other areas that allow user-generated content.
- Payment information: Billing name, billing address and payment method details when you make a purchase.
- Communications with us: Information you provide when you contact us for customer support, ask or answer questions in community discussions, participate in promotions, or use other interactive features of our Services.
Information We Collect Automatically
We also collect some information automatically when you use our Services:
- Device data: Information about the device you use to access our Services, including your IP address, type of device, browser type, language settings, identifiers associated with your devices, and mobile network information.
- Usage data: Information about your use of the Services, including pages you view, referring website address, interactions with ads and other content, and the date and time of your visits.
- Location data: Approximate location information from your IP address or mobile device’s GPS if you enable it, so we can customize content for your location.
- Cookies and tracking technologies: Technologies like cookies, web beacons, tags, scripts, and similar tools to recognize you and customize your experience. These may also collect device data and usage data.
Information from Other Sources
We may obtain information about you from third party sources. For example:
- Social media networks: If you connect with social media networks through our Services, we may access information about you available on those networks, such as your name, user ID, profile information, and friends list.
- Other partners: We may receive information about you from third party partners if you connect your account with third party services.
- Publicly available sources: We may need to collect information to help detect fraud and safety issues. This may include public sources like user profile data.
How We Use Information
We use your information to provide, analyze, administer, enhance and personalize our Services.
- Provide our Services, including processing transactions, authenticate access, and host your data.
- Communicate with you, including responding to your requests, or telling you about new features.
- Personalize your experience, like providing customized content and ads based on your location or preferences.
- Conduct analytics to improve and optimize our Services by understanding user behavior and trends.
- Prevent fraud, spam, abuse and other misconduct, claim and protect legal rights.
- Comply with our legal obligations and enforce our Terms of Service.
How We Share Information
We do not sell or share your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:
- Service providers: To contractors, vendors and partners who help us provide Services, and who are required to keep the information confidential.
- Business transfers: If we’re involved in a reorganization, merger, acquisition, bankruptcy, dissolution, or other transaction, your information may be transferred as part of the deal.
- Law enforcement: To comply with the law, subpoenas, court orders, or other legal process requests if we believe it’s necessary.
- Protect legal rights: To investigate, prevent or take action regarding illegal activities, safety, privacy, security, fraud or technical issues.
- Consent: We may share your information for any other purpose for which you provide consent or direction to do so.
Ad Targeting
We partner with third party advertisers and advertising platforms to show you ads for products and services you may like on our Services and on other websites, applications, or online services.
These parties use cookies, web beacons, or similar technologies to collect information about your use of our Services and other websites and applications. They use this data to provide you more relevant ads and measure their effectiveness.
For example, if you view women’s clothing on our website, you may see related ads on other sites you visit.
You can opt out of receiving targeted ads by using the tools provided by advertising networks. Note that if you opt out, you may still receive generic (or non-targeted) ads from us.
Third Party Links
Occasionally, at our discretion, we may include or offer links or integration to third party websites, services, or applications. These third party websites may use their own cookies, web beacons, and other tracking technology to independently collect information about you, and may solicit personal information from you.
We are not responsible for the privacy practices or content of these third parties. We encourage you to read their privacy policies to learn more about their information practices.
Your Choices & Rights
You have certain rights and choices about how your information is processed:
- Access / Update your information: Keep your account information accurate and up to date via account settings.
- Delete your account: You can delete your account at any time via the account settings page.
- Opt out of promotional communications: Opt out of receiving promotional communications, while still allowing transactional and account messages, via your account settings.
- Disable cookies: Most browsers let you remove and reject cookies. Note this may limit the functionality of our Services.
- Data portability: In some cases, you can download certain account information in a machine-readable format. Contact us for more details.
- Restrict processing: Under applicable laws, you can ask us to restrict further processing of your personal information.
- Right to object: You may have the right under your local law to object to our processing based on legitimate interest.
- Complain: You can contact us to complain about our data processing activities. See Contact Us section below. You also have a right to lodge a complaint with your local supervisory authority for data protection.
- Opt out of sale of personal information: If you are a California resident, you have the right to opt out of the “sale” of your personal information. We do not sell your personal information.
While we rely on legitimate business purposes to process your data as described above, you can contact us to opt out of certain uses of your personal information.
Security
While no system can be completely secure, we take reasonable security measures to help protect information about you from accidental loss, misuse, and unauthorized access or disclosure.
Children’s Privacy
Our Services are not intended for users under 18 years old. We do not knowingly collect personal information from children under 18. If we learn that a child under 18 has provided us personal information, we will take steps to delete it. Contact us if you believe a child has provided us personal information.
Changes to this Policy
We may modify this Privacy Policy from time to time to reflect changes to our information practices. If we make any material changes, we will provide notice through our Services, by email or as otherwise required by law. Modifications are effective upon publication.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, contact us at:
Red Herring Customer Service
44-203-318-4618
[email protected]
